Medical Administrative Assistants: The Benefit of a Certification

Medical Administrative Assistants: The Benefit of a Certification

Medical Administrative Assistants: The Benefit of Certification
How do you prove that you’re the best in your profession when you haven’t had the chance to perform the job yet? If you’re a medical administrative assistant, healthcare training is a good first step. But if you want to be recognized by other professionals in the field, you’ll need certification that demonstrates your knowledge and qualifications.

CMAA: What is it?
Your Certified Medical Administrative Assistant credential proves that you have been certified through the National Healthcare Association (NHA).  It indicates that you have been educated and tested across a wide scope of general and healthcare administrative responsibilities.

Why should I get certified?
As a CMAA, you’ll have nationally recognized credentials that may lead to:

  • More job opportunities
  • Better wages and benefits
  • Respect from peers and supervisors
  • Higher self confidence

How do I become certified?
If you want to work as a CMAA, you’ll need a high school diploma or its equivalent. You’ll also need experience or training as a Medical Administrative Assistant. Once you complete your program to become a CMAA, you will be allowed to sit for your certification exam.

What can I expect from the exam?
Tests are administered throughout the U.S. You can take the exam at your school or sign up through the NHA and take the exam at a PSI testing center. The CMAA certification exam consists of 110 questions and 20 pretest items and you are given 2 hours, 10 minutes to complete it. Your test results will be posted to your NHA account page within two days of taking the test. You will need a score of 390 or better to pass and become certified. You’ll receive a printed certificate within two weeks of passing.

What kinds of responsibilities could I have as a CMAA?
Greet patients and answer their questions

  • Maintain and update patient files
  • Answer calls and schedule appointments
  • Operate health facility computer systems
  • Coordinate operation reports
  • Coordinate physician, patient and staff schedules

Healthcare is a multi-trillion dollar industry expected to grow into the future.1 If you want to be an important part of a healthcare team, consider training to become a CMAA at New York Career Institute. Once you complete your program you’ll be eligible to sit for your exam and start your career. Fill out the form to learn more now. We’d be happy to answer all your questions.



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